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BALDWIN1's avatar
BALDWIN1
5 years ago
Solved

TPAR timeout error

Hi, I am unable to create a file or a report for TPAR in AR2020.2. I keep getting a timeout error. Is there a fix for this problem yet?
  • Doreen_P's avatar
    Doreen_P
    12 months ago

    Hi MCSydney,

     

    Aside from the information provided in the journal security audit report, if there are reports being printed or exported. The security audit report primarily focuses on providing transparency regarding user activities within the system, such as login attempts, data modifications, and other relevant actions.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

PQLD's avatar
PQLD
Experienced Cover User
5 years ago

hi 

did you get a resolution - i have exact same probleme

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    5 years ago

    Hi PQLD 

     

    The patch with a fix for this issue is not released yet. We will update this thread once it's out. Thank you for your patience in the meantime. 

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I keep getting a timeout error. Is there a fix for this problem yet? ","body@stringLength":"142","rawBody":"

Hi, I am unable to create a file or a report for TPAR in AR2020.2. I keep getting a timeout error. Is there a fix for this problem yet?

","kudosSumWeight":0,"postTime":"2020-07-21T09:46:50.843+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:myob-ref-PKT-173","text":"myob-ref-PKT-173","time":"2020-07-30T07:51:09.108+10:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:666189_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1578},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"body":"

Hi, I am unable to create a file or a report for TPAR in AR2020.2. I keep getting a timeout error. Is there a fix for this problem yet?

","customFields":[]},"Conversation:conversation:666189":{"__typename":"Conversation","id":"conversation:666189","solved":true,"topic":{"__ref":"ForumTopicMessage:message:666189"},"lastPostingActivityTime":"2020-08-21T15:35:15.772+10:00","lastPostTime":"2020-08-21T15:35:15.772+10:00","unreadReplyCount":12,"isSubscribed":false},"ModerationData:moderation_data:666189":{"__typename":"ModerationData","id":"moderation_data:666189","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:666189_2":{"__typename":"Revision","id":"revision:666189_2","lastEditTime":"2020-07-30T07:55:34.161+10:00"},"ForumReplyMessage:message:671350":{"__typename":"ForumReplyMessage","id":"message:671350","conversation":{"__ref":"Conversation:conversation:666189"},"author":{"__ref":"User:user:145158"},"revisionNum":1,"uid":671350,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"subject":"Re: TPAR timeout error","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:671350"},"parent":{"__ref":"ForumTopicMessage:message:666189"},"body":"

hi 

did you get a resolution - i have exact same probleme

","body@stringLength":"75","rawBody":"

hi 

did you get a resolution - i have exact same probleme

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi BALDWIN1 , Tetyana and PQLD 

\n

 

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We have some great news for our clients today: AccountRight 2020.3 is now available on my.myob!

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In this release, we’ve resolved the timeout errors that most of our clients were experiencing when attempting to run the Taxable Payments Annual Report. Watch out for the 2020.3 release notes by subscribing to the AccountRight Blog.

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We’d like to thank you all for being patient with us as we have worked hard to get this release of AccountRight 2020.3 to you to ensure you can get your Taxable Payments Annual Report in by the 28th. Please do let us know if you have any questions.

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Hi PQLD 

\n

 

\n

The patch with a fix for this issue is not released yet. We will update this thread once it's out. Thank you for your patience in the meantime. 

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