Turn off BPAY Payment or Apply a Surcharge to BPAY.

Question

Can we please have the ability to pass on merchant or credit card surchagrge fee's for BPAY to customers? If MYOB/BPAY cannot allow this then please give us the option to turn BPAY off but keep other credit card payment options.

Passing on the credit card surcharge for other payment methods is great but there is an easy way around that for customers who use their credit card and pay via BPAY. This can be very costly to our business.

If BPAY won't allow these fees to be passed onto customer then give us the ability to turn BPAY off as an option.

lanny · Answer

We feel the same as Flow. We would like to be able to turn off BPAY or alternatively be able to pass on the fees.&nbsp;

amandacl · Answer

Hey Lanny&nbsp;&nbsp;Flow
We’ve taken your feedback onboard. We are working to improve online invoice payments and provide greater control when it comes to selecting your preferred payment options.&nbsp;
*Edited 30/07 with new information below in bold
The ability to turn off BPAY is coming in a couple of weeks, please keep an eye out for emails &amp; in product messaging to inform you of this change.
&nbsp;
Cheers, Amanda.&nbsp;

earl_hd · Answer

Hi Flow&nbsp;Thank you for your post and feedback, we appreciate it. Currently. you're unable to deactivate&nbsp;one specific payment method with online payments. I already forward this request to the relevant team and they will be posting an update once this feature will be available.&nbsp;And In terms of selecting the payment method, I would recommend showing your support for&nbsp;Online Payments: Ability to select which payment methods are on offered.Feel free to post again we're happy to help.Regards,Earl

earl_hd · Answer

Hi Lanny&nbsp;Thanks for your post and Welcome to the Community Forum! If you do have an idea that you would like to see included in that product we do recommend taking a look at the AccountRight Idea Exchange to see if this idea has already been suggested. If not, you are welcome to suggest it.&nbsp; Online Payments: Ability to select which payment methods are on offered.Regards,Earl

amandacl · Answer

Hey Flow Lanny
These changes are now live across AccountRight and MYOB Business! More information can be found on this page! If you have any further questions, feel free to reach out.&nbsp;

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Turn off BPAY Payment or Apply a Surcharge to BPAY.

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