Forum Discussion

Eliane's avatar
Eliane
Trusted Cover User
5 years ago

Turning Order into Bill Error

I have an Item PO, which now I want to turn to Bill. Some items are to be backordered, I have adjusted the quantities to reflect the backorder under Bill, Received & Backorder columns, the value of t...
  • Eliane's avatar
    Eliane
    5 years ago

    If anyone goes through this issue in the future, I found the answer myself.

     

    As it turned out, the bill was not ticked GST inclusive (it doesn't have to be, MYOB please fix this).

     

    But after reading this post: https://community.myob.com/t5/AccountRight-Sales-and-purchases/Unbalanced-Transaction-when-trying-to-record-a-purchase/td-p/447263 I decided to tick it and to manually enter the values, even though they were already there. When I manually entered the values while Tax Inclusive was not ticked - it didn't work, it only worked when I ticked it.

     

    Done, I have backorder and hopefully no more issues when I receive the bill for it.

     

    Thanks,

     

    Eliane

Jesh_D's avatar
Jesh_D
Former Staff

Hi Eliane 

 

Thank you for your post.

 

Typically with these 'An unbalanced transaction may not be recorded' errors are the result of 3 decimal places in the line item causing the transaction to be unbalanced, although we may not see this extra decimal it is calculating. The way around it is to click in the field and manually type the amounts. This should bypass the issue.

 

Please let us know how you get on and if you require further assistance.

Eliane's avatar
Eliane
Trusted Cover User
5 years ago

Hi Jesh_D 

 

Thanks for replying, but I tried that just now, it didn't work.

 

I typed in the per kg price and the total for each line.

 

There's a backorder for this PO, so we only want to record the bill for what's received. The quantity on the backorder column is correct.

 

What else could be wrong? And what else can I try?

 

Thanks!

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