UNABLE TO EMAIL AN INVOICE FROM LOCKED PERIOD
Hello, I have been trying to send customers unpaid invoice as a reminder for payment from locked periods. This happened a few months ago and was fixed! Today, I cannot email any invoices from lo...
Forum Discussion
With all due respect Shella!
You do not know what you are talking about! Unlocking a period! All your answers are for small business that have only one user!
Hi Jo15,
Thanks for following up. I've tried to do this myself using a test file and was able to send an invoice reminder from a locked period with no concerns. Based on this, there might be something else contributing to the error you are experiencing, and it'll be best to get in touch with our support team. Partners can create a support case through their practice dashboard, and our other customers can submit a support case through myaccount.myob.com.
Cheers,
Princess
