Unable to export excel files
Hi, I cannot export excel files from MYOB. It shows "the file may be corrupted, located on a server that is not responding, or read-only" I also reinstalled the program but it still doesn't wor...
Forum Discussion
Hi Neuaprae ,
Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.
We're sorry to know that you're getting an error exporting excel file. Since you have done reinstalling and the issue still occur, we recommend doing the following steps below:
- Go to Excel Options Dialog-box> Trust center> Trust center settings> Add new location (select the folder where you have saved .XLT files).
- In trust center settings go to File Block Settings check mark the Open & Save on your versions of excel template.
Do let me know how it goes after.
Cheers,
Shella
Hi Neuaprae,
Hope this message finds you well. We would like to follow up on your concern as we're not able to receive any updates. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
Cheers,
Shella
Hi,
No, it doesn’t work and still come up the same thing. Do you have any other way to solve this issue?
Hi Neuaprae , if I may add, have you reinstalled the program "as administrator". That is, download the installer program, then right-click that file and choose "Run as Administrator". This may resolve the issue (if you did not do that).
Hi Neuaprae,
Thanks for the response.
Apologize for the late reply. We highly appreciate your patience with this matter. Please do as what Mike_James says, then let us know right away how it goes.
Thanks,
Shella
