Forum Discussion

Neuaprae's avatar
Neuaprae
2 years ago

Unable to export excel files

Hi, I cannot export excel files from MYOB. It shows "the file may be corrupted, located on a server that is not responding, or read-only" I also reinstalled the program but it still doesn't wor...
Shella_A's avatar
Shella_A
MYOB Moderator
2 years ago

Hi Neuaprae, 

 

Hope this message finds you well. We would like to follow up on your concern as we're not able to receive any updates. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

 

 

Cheers,

Shella

Neuaprae's avatar
Neuaprae
2 years ago

Hi,

 

No, it doesn’t work and still come up the same thing. Do you have any other way to solve this issue?

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User
    2 years ago

    Hi Neuaprae , if I may add, have you reinstalled the program "as administrator". That is, download the installer program, then right-click that file and choose "Run as Administrator". This may resolve the issue (if you did not do that). 

    • Shella_A's avatar
      Shella_A
      MYOB Moderator
      2 years ago

      Hi Neuaprae, 

       

      Thanks for the response. 

       

      Apologize for the late reply. We highly appreciate your patience with this matter. Please do as what Mike_James says, then let us know right away how it goes.

       

      Thanks,

      Shella

      • Neuaprae's avatar
        Neuaprae
        2 years ago

        Hi, I have reinstalled and run as administrator already but it still doesn't work.

        Please help me for this issue. What's the main reason of it?

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