Forum Discussion

RowenaJ's avatar
RowenaJ
Contributing Cover User
4 hours ago

Unable to print sale

Is anyone else having an issue with being unable to print sales? Packing slips are fine but sales orders wil not print unless we save them as a pdf first.

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 hours ago

    Hi RowenaJ,

     

    Sorry you’re having trouble printing the sale. Please try clearing the AccountRight cache, then try printing the sale again. If the issue is still happening, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can further look into this.

     

    Regards,

    Sai