Forum Discussion

Chelly's avatar
Chelly
Experienced Cover User
10 months ago

Voiding a skipped invoice

Can I void a skipped invoice number? 

 

My boss regularly asks to leave a few invoices before starting the next month of invoicing.

 

I've just gotten back from holidays and there was 2 invoice numbers left between Dec and Jan and we are well into Feb.

 

There are is not a customer or $$ attached to either invoice number.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Chelly,

    Thanks for your post, and my apologies for the late response. MYOB typically doesn't permit users to directly void or delete invoices to maintain an audit trail. In such cases, we recommend reaching out to your accountant or MYOB support for assistance.
     

    However, if you've inadvertently created a skipped invoice number, here are steps you can take:
     

    Create a Credit Note: Generate a credit note for the skipped invoice number. This action effectively reverses the transaction and updates your accounts accordingly.

    Apply the Credit Note: If the original invoice was associated with a customer payment, apply the credit note to adjust the outstanding amount. This ensures the customer's balance is accurately adjusted.

    Record Keeping: It's essential to maintain a record of the credit note and any adjustments made for your records. This ensures transparency and accuracy in your accounting processes.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
    Regards,
    Earl