Voiding a skipped invoice
Can I void a skipped invoice number? My boss regularly asks to leave a few invoices before starting the next month of invoicing. I've just gotten back from holidays and there was 2 invoice n...
Forum Discussion
Hi Chelly,
Thanks for your post, and my apologies for the late response. MYOB typically doesn't permit users to directly void or delete invoices to maintain an audit trail. In such cases, we recommend reaching out to your accountant or MYOB support for assistance.
However, if you've inadvertently created a skipped invoice number, here are steps you can take:
Create a Credit Note: Generate a credit note for the skipped invoice number. This action effectively reverses the transaction and updates your accounts accordingly.
Apply the Credit Note: If the original invoice was associated with a customer payment, apply the credit note to adjust the outstanding amount. This ensures the customer's balance is accurately adjusted.
Record Keeping: It's essential to maintain a record of the credit note and any adjustments made for your records. This ensures transparency and accuracy in your accounting processes.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
