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cct001's avatar
cct001
Experienced Cover User
6 years ago
Solved

aba file format not accepted by CBA

Every week, I do an an aba file for importing into CBA netbank to process pays. Today, I imported the aba file into CBA and a message comes up saying ..   "Your file contains incorrect formatting...
  • cct001's avatar
    cct001
    6 years ago

    Thanks Ali

    I picked up a few at a time and got down to one employee whose bank details were not complete.

    So apologies for being a bit crazy. I have been a bit stressed with the bank feed issue today so this as well just got me!!

    Thanks for your help. All good now with the aba file.

cct001's avatar
cct001
Experienced Cover User
6 years ago

Thanks Ali.

I did do your steps below but same message has come up.

Have just tried again now that the bank feed issue seems to be resolved but still same message.

 

I have done aba file for St George bank for another client and that went through ok.

Could it be a CBA issue or a MYOB file problem for this client?

AliK607's avatar
AliK607
MYOB Staff
6 years ago

Well done on giving that a go.
At this point it is unclear where the issue resides. If we get any clients with an issue with the CBA's portal, i can try and come back to give you an update. The only other testing strategies i can recommend on the MYOB side is as follows:

1- Delete, recreate and upload the ABA file in two or more lots. (the more the better)

 

This will allow us to narrow it down to:

a) Perhaps a single supplier or an employee's information may be incorrect.

b) Perhaps one of the tranactions being processed in the Prepare Electronic Payment screen is corrupt

 

2- If you can see anything out of the ordinary like any irregular characters in any of the transactions recorded or irregular characters being used in the banking information stored for one of the newer cards that were created. This may also need addressing.

 

Let us know how you go.

  • cct001's avatar
    cct001
    Experienced Cover User
    6 years ago

    Thanks Ali

    I picked up a few at a time and got down to one employee whose bank details were not complete.

    So apologies for being a bit crazy. I have been a bit stressed with the bank feed issue today so this as well just got me!!

    Thanks for your help. All good now with the aba file.

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