Again, I appreciate the information you have put forward.
I agree with everything you have experienced. MYOB is crippling the software for all customers that have no intention of placing their accounting file online.
I will have to confirm if we will be eligible for SBSCH, otherwise we may need to look for another clearing house.
We have moved STP to 3rd party, now Super. One has to question how much more will customers like us tolerate.
Hi zswiss,
To pay contributions to a self-managed super fund (SMSF) from AccountRight, your STP reports must have been successfully accepted by the ATO. This confirms your business is verified with the ATO and helps ensure SMSF payments are only made by legitimate, registered employers. Therefore, STP must be set up in your company file in order to continue making super payments. This change was made last month to help users stay compliant; information was included in the desktop notes from the last release for 2025.4 in May. You can check out the full release notes here.
We haven't stopped supporting STP. Setting up STP from your MYOB file is definitely possible, you can check out step by step instructions on this page. Before you begin the setup, you'll need to make sure your company file is online and that you're using the latest version of AccountRight.
Regards,
Shella
Hi Shella,
This information is incorrect.
STP can still be queried through the ATO in order to confirm SMSF compliance. This does not require an online file to occur. Both zswiss and I are doing this using 3rd party software since MYOB discontinued support for this function. The fact we can still do it with 3rd party software and our offline files proves that it is possible.
MYOB have stopped supporting STP for OFFLINE files. This is the same application issue that both zswiss and I have encountered. Now MYOB are also preventing Superannuation compliance too - as both of us have stated in posts above that we have no intention to put our company files online.
Changes over the past couple of years to OFFLINE file support are totally crippling the usability of MYOB software. Users like us will not be moving to online files. MYOB need to properly support their offline file users and provide proper notice periods of significant changes, as was provided for the change to STP. Insufficient and very little visible notice was provided about the change to Super payments to SMSF's.
Changes to MYOB to retain statutory compliance do not require online files, MYOB are just electing to not develop their offline file support/coding further to enable OFFLINE files to continue working with full functionality. Hopefully this position changes sometime soon!
