Forum Discussion

Andy65's avatar
Andy65
Cover User
4 days ago

Accountright online - timesheets not appearing in pay run

Hi Guys, I have ensured timesheets are activated, checked dates; yet each time I create a pay run online the timesheets are missing.  They appear in desktop and I can just hit process; but not luck o...
Doreen_P's avatar
Doreen_P
MYOB Moderator
4 days ago

Hey Andy65,

 

I see that you're having issues with timesheets not showing up when processing pay runs. To resolve the issue where timesheets are missing when creating a pay run online but appear in the desktop version, try the following:  

  

  • Change the dates in the Process Payroll window one day forward, then one day back to the original date. This should refresh the screen in the background and make the timesheets show.

 

Best regards,

Doreen