AccountRight reports don't match my STP reports
Have MAJOR problem within MYOB STP Reporting not matching my Payroll Reports at all !!
Checked STP at ATO and all match my Payroll correctly, no issues at all there but MYOB's EOFY finalisation just doesn't match
The culprits seem to be the employees that have resigned - so I reactivated them, removed expiry date with no success at all, no change
Select one of these employees on the EOFY finalisation page, it shows Gross YTD & PAYG value but view Summary Report has Zero for everything! - a few are like this, another shows no Gross in Summary Report, but has PAYG, another has part Gross only on Summary Report
What a mess this is - HELP MYOB !!!!
Hi Heather05
Thanks for your post. When you made the terminated employees active and removed their termination dates did you send an update event to update STP? I'd recommend sending an update event, wait until that report is accepted and then recheck the Summary of payments report.
If they had ETP payments the Help Article, Wrong ETP values in STP reports, has detailed information to assist with this issue.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
