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SandraVL's avatar
SandraVL
Contributing Cover User
3 years ago

AccountRight Upgrade 2023.3 Lost STP Registration

I upgraded AccountRight to 2023.3 and discovered, after completing the payroll, that I no longer have my STP registration with this data file.  The STP registration now needs to be set up again.  Has...
Hannah_V's avatar
Hannah_V
Former Staff
3 years ago

Hi SandraVL thank you for your post.

To my understanding, you've already completed the registration for STP.  Now, can you please verify what it shows on your screen when you're trying to access the STP? Does it shows "Get started?" 
 

In addition to that, you can check this Helpful Article: Setting up Single Touch Payroll reporting

Regards,

Hannah

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