Forum Discussion
Hi,
Does this employee have the same leave accrual category as others where it's showing on the payslip? Has the employee recently changed from an hourly to a salary base pay?
If you click in to a payroll event in the transaction journal, does the leave accrual show as accruing in the transaction? If it's not, you may have to check whether the calculation in the payroll category has been set up correctly. E.g. if the calculation is based on hours worked, and the employee is paid a salary, which because it has no hours specified, won't calculate an accrual?
If it is looking like it's accruing in the transaction, however, you did say that it has been ticked to display, but has it been ticked in all the following places:
- Preferences -> Systems & Forms -> "Include all YTD amounts (...etc.)"
- Payroll Categories -> Entitlements -> relevant entitlement -> "Show leave balance on payslip"
- Employee card -> Payroll Details -> Entitlements -> relevant entitlement categories ticked
- Employee card -> Pay History -> relevant entitlement -> "Pay Advice: Show leave balance (...etc.)" ticked
Hope that helps or at least helps you get started :)
Thanks
vidario
Hope this helps!
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