Adjusting Commission After Payment
Good Afternoon, I realised after processing and paying two commissions to staff that the figures were incorrect. I mistakenly reversed the entire Commission and re-entered the new Commission inst...
Forum Discussion
Hi there REAgent9
It sounds like you've encountered a bit of a pickle with the commission payments. Since you can't reverse a reversal, one way to resolve this is to either reverse the pay run you reprocessed to include the small amount adjustment or create a new pay run for the remaining amount that needs to be processed. If you opt for reversing the reprocessed pay run, it would undo the entire process, allowing you to correct it with the right adjustments. Alternatively, manually paying the difference to the employees and issuing updated pay advices could also work. Let me know if you need more guidance on either approach!
Best regards,
Doreen
