Forum Discussion

petersarah's avatar
petersarah
Member
4 months ago

Adjustment when Matching & Splitting Bank Transactions when Allocating Payroll

Is MYOB going to fix this issue which has been going on for a few months now? My client need to match a payroll transaction in which the payment to the employee does not match (due to separate paym...
Earl_HD's avatar
Earl_HD
MYOB Moderator
4 months ago

Hi petersarah, 

We’re aware of an issue where users may encounter a “Something went wrong” error when using the Adjustment function in the Bank Transactions window. Our team is actively investigating and working on a permanent fix. At this time, there’s no published resolution or estimated timeframe for release.
 

In the meantime, please have your client contact our back-end team so we can mark their file as affected. This will ensure they receive a notification as soon as a fix becomes available. 

Regards,
Earl

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