Forum Discussion
Hi GeoCap,
Thanks for the screenshot. This is unusual. To resolve it, please create a void pay to correct the entry. For step-by-step guidance, please see our help page. Adjusting leave entitlements
If the issue remains the same, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
- GeoCap2 months agoCover User
Thank you Earl... just another question, is it not standard practice to adjust the "Balance Adjustment" column?
- Doreen_P2 months agoMYOB Moderator
Hey GeoCap,
Great question on the Balance Adjustment column. We don’t recommend using that for leave fixes, as manual tweaks can skew balances and reports. Instead, run a void pay dated to the right period and enter the leave hours adjustment. This updates the entitlement correctly, posts the proper journals, and keeps STP and payroll reports tidy.
Cheers,
Doreen
- GeoCap2 months agoCover User
Thank you Doreen
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