Forum Discussion

GeoCap's avatar
GeoCap
Cover User
4 months ago

Annual leave accrual total incorrect

Hi,  I seem to have a recurring issue with AL for our employees. We pay out our employee AL at the end of every year (We are closed for 4 weeks during the Christmas period). Each employee has 152h...
Earl_HD's avatar
Earl_HD
MYOB Moderator
4 months ago

Hi GeoCap​,

Thanks for the screenshot. This is unusual. To resolve it, please create a void pay to correct the entry. For step-by-step guidance, please see our help page. Adjusting leave entitlements

If the issue remains the same, make sure to reach out to our team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

GeoCap's avatar
GeoCap
Cover User
4 months ago

Thank you Earl... just another question, is it not standard practice to adjust the "Balance Adjustment" column?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    4 months ago

    Hey GeoCap,

     

    Great question on the Balance Adjustment column. We don’t recommend using that for leave fixes, as manual tweaks can skew balances and reports. Instead, run a void pay dated to the right period and enter the leave hours adjustment. This updates the entitlement correctly, posts the proper journals, and keeps STP and payroll reports tidy.

     

    Cheers,

    Doreen

    • GeoCap's avatar
      GeoCap
      Cover User
      4 months ago

      Thank you Doreen

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