Hi Dotay
Thanks for your post. Entitlement balances are reduced by the hours paid to the wage payroll categories selected in Entitlements>>leave accrual>>Linked wages category:
Click on the arrow to make sure the applicable wage payroll categories have been selected for that entitlement.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Tracey, thanks for the suggestion.
As stated in the opening of the thread, this is a random event for specific employees. We have users set up identical to this example who have leave accruals reduced correctly.
However, I will link all accounts to Annual Leave and check when annual leave is paid paid to the two categories (probably not before the Christmas period). For this reason I will close the thread and re-list if the problem persists.
Thanks again for your assistance.
Hi Tracey, thanks for the tip but this was the first thing I checked. It was correctly ticked.
Hi Dotay
Can you send me a screenshot of that entitlement payroll category including the accounts ticked in Linked wages category. Also, for the payslips you've provided screenshots of, can you send me a screenshot of one of the actual pay transactions.
Hi Tracey,
screenshots as requested.
Thanks
