Forum Discussion

Experienced User

3 years ago

Annual leave paid does not reduce accrual (for some employees)

Hi, I have attached screen shot of a payroll advice that shows annual leave paid has not reduced the accrual. This problem doesn't apply to all employees. Any ideas as to where I can look to ...

Dotay

Experienced User

3 years ago

Hi Tracey,

screenshots as requested.
Thanks

LRBooks61

Ultimate Cover User

3 years ago

Just a suggestion

The payadvice says annual leave

your linked account says annual leave pay

Could this be the issue ?

Lisa

Dotay
Experienced User
3 years ago
Hi Lisa, thanks for the suggestion. I looked at this initially but it is the same with the other employees, most of whom do not, or at least have not shown a problem. Again looking at historical records I can not pin point any difference in set up.

Regards.
- Tracey_H
  Former Staff
  3 years ago
  Hi Dotay
  
  Can you send a screenshot of the actual pay transaction for one of those payslips? In Transaction Journal click on the zoom arrow to open the transaction:
  
  Make sure sensitive information is removed from screenshots prior to posting on the Forum.
  - Dotay
    Experienced User
    3 years ago
    Hi Tracey,