Forum Discussion

CC2003's avatar
CC2003
3 years ago

ATO REPORTING

This is not the first time this has happened, but once I have imputted all my payroll, (3 employees), as usual I update and forward the report to the ATO, however this last time and 1 or 2 times prev...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi CC2003,

     

    Thanks for your post. 

     

    STP reports can be reported as $0.00 if they are reported as an 'Update Event' rather than a 'Pay event'. A pay run will usually automatically be sent as an 'Update event' to STP if the payment date is before the current date. 

     

    Could you please open the Payroll Reporting Centre (STP) > Click the 'Accepted' status next to said pay event to open up the details? This window will show you how the report was sent. If the report does say 'Update Event' next to the 'Event type:', this will be the reason why the figures are showing as $0.00 in that window, however, if you were to click 'View Employee YTD report (PDF)' you will find that the actual amounts from the pay run have been reported and included in the employee's YTD STP report correctly - nothing you would need to do further. 

     

    However, if this is not the case, please let me know so I can look into this further for you. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Sam_R's avatar
Sam_R
Former Staff

Hi CC2003,

 

Thanks for your post. 

 

STP reports can be reported as $0.00 if they are reported as an 'Update Event' rather than a 'Pay event'. A pay run will usually automatically be sent as an 'Update event' to STP if the payment date is before the current date. 

 

Could you please open the Payroll Reporting Centre (STP) > Click the 'Accepted' status next to said pay event to open up the details? This window will show you how the report was sent. If the report does say 'Update Event' next to the 'Event type:', this will be the reason why the figures are showing as $0.00 in that window, however, if you were to click 'View Employee YTD report (PDF)' you will find that the actual amounts from the pay run have been reported and included in the employee's YTD STP report correctly - nothing you would need to do further. 

 

However, if this is not the case, please let me know so I can look into this further for you. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

CC2003's avatar
CC2003
3 years ago

Thanks Sam R,

 

Exactly as you said, have checked YTD figures reported and they are correct.

 

Appreciate your assistance thank you.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.