Forum Discussion

TanyaBennett's avatar
TanyaBennett
Experienced Cover User
1 month ago

Auto Super

Hi, My client has a new employee. When attempting to do auto super, it will only allow one to be included. Both payruns are on the same date > 1 for the period 03/03/26 - 16/03/26 & 1 17/03/26 - 31/03/26. Both runs have been lodged/STP with ATO. Thanks 

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    1 month ago

    Hi TanyaBennett,

     

    Thanks for flagging this. I can see how that'd be a bit confusing, especially with both pay runs on the same date and already sorted with STP. From the screenshot you sent through, there's a little red X icon showing up. That's usually MYOB's way of saying "hey somethings needs fixing here first." If you hover your mouse over that red X, it should give you a quick message explaining exactly what's causing the issue and what needs to be tweaked. Once that's sorted, you should be able to include the other employee in the super payment without any dramas.

     

    Regards,

    Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.