Hi hvc1,
Thanks for your post.
In this case, I would recommend reversing that original pay run and then reprocessing the pay run/s accordingly. Steps on reversing a pay run below:
Do let me know if you need any further assistance with this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Sam,
Thanks for getting back to me.
I have reversed the original pay and reprocessed using same dates and allocating lump sum E correctly
Now when I go the Pay Superannuation window. The SG super for this pay has reappeared but not the reversal. (to cancel it out)
This super has already been paid to Hostplus. How to I clear it out?
Thank you.
Hi hvc1,
If that payment has already been successfully paid, you will need to record it through Pay Liabilities. The below help article will step you through this process:
Do reach out if you had any further trouble with that.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Hi Sam,
I followed the instruction in link provided to reprocess paid super contribution.
It solved the problem in the Pay Super window, but now I have an amount unreconciled in bank rec. window.
I can only see the Pay Liability transaction not the reversal. Have I missed something?
I have attached screenshot of pay liablities transaction + bank reconcialiton window.
