Can't Open Employee Cards
When trying to open some Employee cards I am receiving the following error message:
Any ideas?
AccountRight Application Error Report
=====================================
Application Version: 2025.2.1.9
Application File Version: 2025.2.1.9
Incident Id: 319b3d8c-1c8f-492d-b762-04a3305890a2
Time: Thursday, 27 March 2025 7:33:36 AM
Code:
Unknown (0)
Message:
(Unknown): ShowUIView(CardDetail,...,...)
Stack Trace
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1 : MYOB.Huxley.API.HuxleyApplicationException
----------------------------------------
MYOB.Huxley.API.HuxleyApplicationException: (Unknown): ShowUIView(CardDetail,...,...) ---> MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 4757
at mscorlib!0x0600584e!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
at mscorlib!0x06005859!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
at Huxley.Service.Gateway!0x06001a68!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
at Huxley.Service.Proxy!0x0600033d!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x0
at Huxley.UI.Decorators!0x06002b40!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x54
at Huxley.UI.Model!0x06004145!MYOB.Huxley.UI.Model.Context.CardContext.<>c__DisplayClass7_0.<GetContainerObjectByType>b__0() +0x0
at Huxley.UI.Model!0x06003ba0!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60
at Huxley.UI.Model!0x060038f6!MYOB.Huxley.UI.Model.Context.CardContext.GetContainerObjectByType(CardType cardType, Int32 id) +0x34
at Huxley.UI.Controllers!0x060022a5!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.GetDataObject() +0x0
at Huxley.UI.Controllers!0x06001024!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33
at Huxley.UI.Forms!0x060015e9!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x63
at Huxley.UI.Forms!0x0600350b!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9
at Huxley.UI.Forms!0x0600356b!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x259
at Huxley.UI.Forms!0x06003567!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
at Huxley.UI.Forms!0x0600318f!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
at Huxley.UI.Framework!0x060000f6!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
at Huxley.UI.Framework!0x060000f5!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xa1
at Huxley.UI.Framework!0x06000115!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
--- End of inner exception stack trace ---
at Huxley.UI.Framework!0x06000115!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0xa3
at Huxley.UI.Forms!0x0600148a!MYOB.Huxley.UI.Forms.Cards.CardsGrid.OnCustomNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, BeginNotificationRefreshMethod refreshMethod) +0x0
at Huxley.UI.Forms!0x06003522!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.RaiseNavigationEvent(UIViewType uiViewType, EntityInfo eInfo, Boolean showAsDialog, Boolean causeRefresh) +0x33
at Huxley.UI.Forms!0x060014c0!MYOB.Huxley.UI.Forms.Cards.CardsGrid.LaunchDetail(UICardSummary editCard) +0x3b
at Huxley.UI.Forms!0x06001496!MYOB.Huxley.UI.Forms.Cards.CardsGrid.grdvCardsList_DrillDownClicked(Object sender, DrilldownClickedArgs e) +0x16
at Huxley.UI.Controls!0x06000749!MYOB.Huxley.UI.Controls.External.ExtGridView.InvokeDrillDownClicked(Object row) +0x21
at Huxley.UI.Controls!0x0600076d!MYOB.Huxley.UI.Controls.External.ExtGridView.ExtGridView_Click(Object sender, EventArgs e) +0xe8
at DevExpress.XtraGrid.v17.1!0x060004a5!DevExpress.XtraGrid.Views.Base.BaseView.RaiseClick(EventArgs e) +0x19
at DevExpress.XtraGrid.v17.1!0x06000117!DevExpress.XtraGrid.Views.Grid.Handler.GridHandler.OnClick(MouseEventArgs ev) +0x7
at DevExpress.Utils.v17.1!0x06002738!DevExpress.Utils.Controls.BaseHandler.ProcessEvent(EventType etype, Object args) +0x8e
at DevExpress.XtraGrid.v17.1!0x060000e8!DevExpress.XtraGrid.Views.Base.Handler.BaseViewHandler.ProcessEvent(EventType etype, Object args) +0x22
at DevExpress.XtraGrid.v17.1!0x0600216d!DevExpress.XtraGrid.GridControl.OnClick(EventArgs ev) +0x33
at System.Windows.Forms!0x0600124e!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0xf2
at System.Windows.Forms!0x0600125e!System.Windows.Forms.Control.WndProc(Message& m) +0x49f
at DevExpress.XtraEditors.v17.1!0x06001445!DevExpress.XtraEditors.Container.EditorContainer.WndProc(Message& m) +0x67
at DevExpress.XtraGrid.v17.1!0x0600214e!DevExpress.XtraGrid.GridControl.WndProc(Message& m) +0xbb
at System.Windows.Forms!0x06006400!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x06006403!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x0600314e!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: DevExpress.XtraGrid.v17.1 => DevExpress.XtraGrid.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6a6f2858c181409aa7c4eb6bd501ac5f; A:1
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:3c53b2f50b1d4c78b8f6cb9525025446; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a9c264a5c6f8454085ea9352694e3e4e; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e7cd938477b64503b6293f3a1ecb49ab; A:1
MODULE: Huxley.UI.Controls => Huxley.UI.Controls, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a93f2a70b98c4964845e96e502e4f43e; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:1eb3b805b45549dd95d3ad26d8770309; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:dcb0ff610ca64aa9ace654ae99362cf8; A:1
MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:b0f61048c7b64640b72cc4c3c303361e; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:93beba2acd7847f78aac3458ef4be7c6; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:ccdb63dc570746fe9fcd93af4577daf0; A:2
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:705b915100924d21bde2f5344b7a3325; A:1
----------------------------------------
2 : MYOB.Huxley.API.HuxleyApplicationException
----------------------------------------
MYOB.Huxley.API.HuxleyApplicationException: (DataNotUniqueError): More than one EmployeePayrollDetails exists for employeeId = 4757
at mscorlib!0x0600584e!System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +0x27
at mscorlib!0x06005859!System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +0x1b3
at Huxley.Service.Gateway!0x06001a68!MYOB.Huxley.Service.Gateway.API.IGatewayService.Dispatch(String name, Object[] arguments)
at Huxley.Service.Proxy!0x0600033d!MYOB.Huxley.Service.Proxy.Services.ProxyCardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x0
at Huxley.UI.Decorators!0x06002b40!MYOB.Huxley.UI.Decorators.Services.DecoratorServiceMYOBHuxleyApplicationServicesContainerAPIICardContainerService.MYOB.Huxley.ApplicationServices.Container.API.ICardContainerService.GetContainerObjectByType(IEnumerable`1 objectSetVersions, CardType cardType, Int32 id) +0x54
at Huxley.UI.Model!0x06004145!MYOB.Huxley.UI.Model.Context.CardContext.<>c__DisplayClass7_0.<GetContainerObjectByType>b__0() +0x0
at Huxley.UI.Model!0x06003ba0!MYOB.Huxley.UI.Model.Context.Base.UIContextContainer`2.InvokeContainerGet(Func`1 getFunction, Boolean force) +0x60
at Huxley.UI.Model!0x060038f6!MYOB.Huxley.UI.Model.Context.CardContext.GetContainerObjectByType(CardType cardType, Int32 id) +0x34
at Huxley.UI.Controllers!0x060022a5!MYOB.Huxley.UI.Controllers.Cards.CardDetailController.GetDataObject() +0x0
at Huxley.UI.Controllers!0x06001024!MYOB.Huxley.UI.Controllers.Base.BaseControllerBusinessObject`5.get_DataRecord() +0x33
at Huxley.UI.Forms!0x060015e9!MYOB.Huxley.UI.Forms.Cards.DetailContainers.CardDetail.SetupContainer() +0x63
at Huxley.UI.Forms!0x0600350b!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.InitializeContainer(IUIViewPresenter uiPresenter, IController parentController, IUIContext context, EntityInfo eInfo) +0x1e9
at Huxley.UI.Forms!0x0600356b!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, String name, IController controller, IUIContext context, EntityInfo eInfo, Boolean visible) +0x259
at Huxley.UI.Forms!0x06003567!MYOB.Huxley.UI.Forms.BaseForms.BaseViewContainer.DynamicContainerLoad(String resourceId, IUIContext context, EntityInfo eInfo) +0xa
at Huxley.UI.Forms!0x0600318f!MYOB.Huxley.UI.Forms.BaseForms.BaseViewForm.InitializeForm(UIViewType ViewType, IUIViewPresenter uiViewPresenter, String containerResourceID, IUICompanyFile companyFile, EntityInfo eInfo, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x122
at Huxley.UI.Framework!0x060000f6!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.GetForm(UIViewType viewType, EntityInfo eInfo, IUIViewPresenter presenter, Boolean showAsModal, BeginNotificationRefreshMethod refreshMethod) +0x88
at Huxley.UI.Framework!0x060000f5!MYOB.Huxley.UI.Framework.Presenter.UIViewFactory.Show(IUIViewPresenter presenter, UIViewType viewType, Boolean showDialog, EntityInfo eInfo, IUIContext context, Boolean visible, BeginNotificationRefreshMethod refreshMethod) +0xa1
at Huxley.UI.Framework!0x06000115!MYOB.Huxley.UI.Framework.Presenter.UIViewPresenter.ShowUIView(UIViewType uiViewType, EntityInfo entityInfo, BeginNotificationRefreshMethod refreshMethod) +0x4a
==========
MODULE: Huxley.Service.Gateway => Huxley.Service.Gateway, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:3c53b2f50b1d4c78b8f6cb9525025446; A:1
MODULE: Huxley.Service.Proxy => Huxley.Service.Proxy, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:a9c264a5c6f8454085ea9352694e3e4e; A:1
MODULE: Huxley.UI.Controllers => Huxley.UI.Controllers, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:e7cd938477b64503b6293f3a1ecb49ab; A:1
MODULE: Huxley.UI.Decorators => Huxley.UI.Decorators, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:1eb3b805b45549dd95d3ad26d8770309; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:dcb0ff610ca64aa9ace654ae99362cf8; A:1
MODULE: Huxley.UI.Framework => Huxley.UI.Framework, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:b0f61048c7b64640b72cc4c3c303361e; A:1
MODULE: Huxley.UI.Model => Huxley.UI.Model, Version=2025.2.1.9, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:93beba2acd7847f78aac3458ef4be7c6; A:1
MODULE: mscorlib => mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:ccdb63dc570746fe9fcd93af4577daf0; A:2
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Hi imperial,
We have an online script that can be arranged on the backend to fix this issue. Please reach out to our support team directly for assistance. You can contact them through Live Chat via our virtual assistant at MOCA or by submitting a support case via http://myaccount.myob.com/.
Regards,
Earl