Forum Discussion

Tyson1979's avatar
Tyson1979
Experienced User
3 years ago

Can't process payroll in new finanacial year - AGAIN

Cant process payroll in the software or online   This has happened 3 years in a row now.   Software Message: A pay run was saved with the following details: Payment date: 1/01/0001 Pay period:...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi Tyson1979 

     

    Thanks for that information. I've run the script so you should be able to process pay runs now. Please let me know if you continue to have problems.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

themearth's avatar
themearth
Cover User

I'm also having this issue and I have 60 people waiting on their pay.

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi themearth,

 

If you could please reply with the last 4_digits of your serial number + the Company File ID this relates to? (Help>about MYOB Acountright>Company File ID:__)

  • themearth's avatar
    themearth
    Cover User
    3 years ago

    Soory ID 3

     

  • themearth's avatar
    themearth
    Cover User
    3 years ago

    Company ID 4 

     

    Serial number 0223 

     

    • Sam_R's avatar
      Sam_R
      Former Staff
      3 years ago

      Hi themearth,

       

      Thanks for providing those details.

       

      I can only see the online files Company File ID: 2 & Company File ID: 3 associated with this serial number, please confirm which file this relates to. 

      • themearth's avatar
        themearth
        Cover User
        3 years ago

        Sorry yes it's 3

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