Forum Discussion

GA39's avatar
GA39
Trusted User
7 days ago

CareSuper - membership number exceed MYOB default limit

The merger between Care Super & Spirit Super is now completed. Our employee provided us a screenshot of her membership number from the system. It contains 18 numbers.   MYOB doesn't allow us to k...
  • Princess_R's avatar
    Princess_R
    7 days ago

    Hi GA39,

     

    To address the issue with the membership number exceeding MYOB's default limit, the employee should get in touch with the superfund directly. They need to ask the superfund what can be removed from the employee membership number to fit within the 17-character limit set by MYOB.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
7 days ago

Hi GA39,

 

To address the issue with the membership number exceeding MYOB's default limit, the employee should get in touch with the superfund directly. They need to ask the superfund what can be removed from the employee membership number to fit within the 17-character limit set by MYOB.

 

Cheers,

Princess

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