Forum Discussion

JinKim1's avatar
JinKim1
Contributing User
1 month ago

Employer Default Super Fund Requires Membership Number

Hi MYOB Support,

The employer has set REST Super as the default employer super fund.

I assigned this default fund to a new employee who does not currently have an existing super fund or membership. However, when I try to process Pay Super, MYOB keeps prompting for a membership number for this employee.

As this is a new member, there is no membership number yet.

Could you please advise how to process the super payment using the employer's default REST Super fund without an existing membership number? Is there an additional setup step required?

Thank you.

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 month ago

    Hi JinKim1,

     

    Thanks for reaching out. In this case, MYOB will still ask for a membership number before the super payment can go through. I also found this forum post that might help, as it includes tips shared by other users on how they’ve handled this for employees who don’t have a membership number yet.

     

    Cheers,

    Princess