Forum Discussion
Hi, Pamalexander
Thanks for your post.
If the original and reversal payroll transactions are still sitting on the Prepare Electronic Payment window, you may need to download the bank file for both transactions so that the Prepare Electronic Payment window will be cleared. You may check the Help Article: Making electronic payments with a bank file for more information.
Should you have further concerns about this, please feel free to reach out to us.
Best regards,
Doreen
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