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Rebekah5's avatar
Rebekah5
Experienced User
11 months ago
Solved

Delete unprocessed super payment due to pay run reversal

I reversed a pay run because it only had 10.5% super instead of 11% which applies from 1 July. I reprocessed the pay run with 11% but the Super Payment for the 10.5% is still showing up on the Super payments listing. There is also a second entry for a negative amount equal to the 10.5% super payment. Do I just process both of these since they net to zero? I don't want it to stuff up my bank account or my employee's super fund.

 

Can I process is it to another account instead of my bank account to get rid of the 2 entries?

 

Thank you in advance.

  • Princess_R's avatar
    Princess_R
    10 months ago

    Hi Rebekah5 

     

    Thank you for your reply. 

     

    In this matter, the recorded incorrect pay super (10.5%/$152) and the reversal (-10.5%/-$152) will sit there and at the moment there's no available option to remove this in the Pay super window. As long as the reversal status is completed this will not be an issue. If you will be processing this again to get rid of them, this will affect your employee's super fund. As you will be paying and processing super payment twice. 

     

    For future reference I'll provide you this Help Article, Changing a recorded pay, that has detailed information regarding fixing the incorrect pay. Adjusting superannuation pay in the next employee's pay is the best option. 

     

     

    Are we able to solve your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply to this post and we are more than happy to assist.

     

    Cheers,

    Princess

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  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    11 months ago

    Hi Rebekah5 

    Thank you so much for your post. Did you reverse a void payrun? Here's a help article that will help you fix this issue: Fixing incorrect super calculations. And also, you can't process this one to another account it needs to be fix.

    Feel free to post again we're happy to help.
    Regards,
    Earl

    • Rebekah5's avatar
      Rebekah5
      Experienced User
      11 months ago

      Hi Earl

       

      I reversed a pay run because it had the wrong superannuation amount in it. It wasn't "void" as such. We don't have our pay runs connected to our bank account, so it's just an MYOB entry (I have separate direct debits set up with our bank for the actual payments). I then ran a new pay run with the correct superannuation amount and processed the correct superannuation payment associated with it.

       

      In the list of super payments, I am left with a super payment for $152 (from the incorrect pay run) and a also a negative super payment for $152 (from reversal of the incorrect pay run). How do I get rid of these 2 entries? If I process them with they offset each other without affecting our bank account or our employee's superannuation fund?

       

      Thank you in advance!

      Rebekah

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        10 months ago

        Hi Rebekah5 

         

        Thank you for your reply. 

         

        In this matter, the recorded incorrect pay super (10.5%/$152) and the reversal (-10.5%/-$152) will sit there and at the moment there's no available option to remove this in the Pay super window. As long as the reversal status is completed this will not be an issue. If you will be processing this again to get rid of them, this will affect your employee's super fund. As you will be paying and processing super payment twice. 

         

        For future reference I'll provide you this Help Article, Changing a recorded pay, that has detailed information regarding fixing the incorrect pay. Adjusting superannuation pay in the next employee's pay is the best option. 

         

         

        Are we able to solve your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply to this post and we are more than happy to assist.

         

        Cheers,

        Princess