Forum Discussion

IRS's avatar
IRS
Contributing Cover User
3 years ago

Email Reversal Payslip

I have recorded a pay reversal that was NOT sent to ATO, however I cannot email on the payslip to the employee?

  • Hi IRS 

     

    The emailing of a pay slip would be not dependent on whether a transaction has been reported to the ATO or not. It is determined by the pay slip delivery status of the Pay Employee transaction. You can review that setting on a payroll transaction by navigating that to that Pay Employee transaction and checking the Pay Slip Delivery Status (bottom left of the Pay Employee window). Based on this setting is how it would appear in the Print/Email Pay Slip window i.e. To be Printed would appear in the To be Printed list, To be Emailed in the To be Emailed list.

    • IRS's avatar
      IRS
      Contributing Cover User

      I had already checked the setting was on email delivery.  I didn't solve the issue and considering it was a week ago, I found an alternative resolution.