Forum Discussion

Experienced Cover User

3 years ago

Solved

Employee returning after 3 years

Hi, What is best practice for when re-employment of an old employee happens. Should I set up a new card or re-activate the old card. They are returning after 3 years, and I don't want payroll t...

Melisa_D
3 years ago
Hi HoneySandra,

Thanks for your post. You can reinstate an ex-employee by reusing their employee card. Information on how to do this is available on our Help Article Reinstating an employee.

Do let us know if you have any further questions.

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Melisa_D

Former Staff

3 years ago

Hi HoneySandra,

Thanks for your post. You can reinstate an ex-employee by reusing their employee card. Information on how to do this is available on our Help Article Reinstating an employee.

Do let us know if you have any further questions.

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

TonyLaser3D
Contributing Cover User
3 years ago
Hi there,

Is it ok to create a new card for a returning employee during the financial year?

Does this means there will be 2 separate summary of payments report for the 2 separate employment periods?

Also, when an employee has been terminated, do we have to wait until the end of the financial year before you do the "add termination" reporting? Can we do this as you go during the financial year?

Thanks for your help.
TonyLaser3D
Contributing Cover User
3 years ago
Hi Melisa,

I have a quick question.

Is it ok to create a new card for a returning employee during the financial year?

Does this means there will be 2 separate summary of payments report for the 2 separate employment periods?

Also, when an employee has been terminated, do we have to wait until the end of the financial year before you do the "add termination" reporting? Can we do this as you go during the financial year?

Thanks for your help.
HoneySandra
Experienced Cover User
3 years ago
The problem with re-instating an old card is that you can't use the Employee self on-boarding function. Many employees move house, change bank accounts, email addresses and Super funds. There is no function to send an old employee the form asking them to change any old details and uploading to their newly re-instated card. We have to re-enter manually and check everything again.