Forum Discussion

HoneySandra's avatar
HoneySandra
Experienced Cover User
3 years ago

Employee returning after 3 years

Hi, What is best practice for when re-employment of an old employee happens. Should I set up a new card or re-activate the old card.    They are returning after 3 years, and I don't want payroll t...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi HoneySandra, 

     

    Thanks for your post. You can reinstate an ex-employee by reusing their employee card. Information on how to do this is available on our Help Article Reinstating an employee. 

     

    Do let us know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Melisa_D's avatar
Melisa_D
Former Staff

Hi HoneySandra, 

 

Thanks for your post. You can reinstate an ex-employee by reusing their employee card. Information on how to do this is available on our Help Article Reinstating an employee. 

 

Do let us know if you have any further questions. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

HoneySandra's avatar
HoneySandra
Experienced Cover User
2 years ago

The problem with re-instating an old card is that you can't use the Employee self on-boarding function. Many employees move house, change bank accounts, email addresses and Super funds. There is no function to send an old employee the form asking them to change any old details and uploading to their newly re-instated card. We have to re-enter manually and check everything again.

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