Forum Discussion

Erlinda_'s avatar
Erlinda_
2 years ago

Employee Self- OnBoarding - when submitted, what is the next step

Employee Self- OnBoarding - when submitted, what is the next step?

 

Because of this self-onboarding- when running pays, the salary does NOT automatically show on the pays- I have to enter the manual salary in order to proceed with payroll run. Please advise how to fix this.

 

Thanks & regards

  • Genreve_S's avatar
    Genreve_S
    9 months ago

    Hi Lazzcorp, 

     

    Thank you for posting your concern in the forum. 

     

    I understand that we're trying to streamline the pay run process by reducing input and I apologize for the delayed response. Regrettably, autofill pay run data isn't automatically set after going through the onboarding process. The Base Salary needs to be manually set in the Standard Pay screen first before this will take effect. This is to allow flexibility in setting individual salaries.

     

    To edit 'Standard pay' in MYOB AccountRight:

    1. Open the employee’s card from the Card File command center.
    2. Click on the Payroll Details tab.
    3. Edit the Standard Pay section.
    4. Click OK to save changes.

    Please note, that steps may vary slightly depending on your MYOB AccountRight version.

     

    Let us know if you require any further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    9 months ago

    Hi Lazzcorp, 

     

    Thank you for posting your concern in the forum. 

     

    I understand that we're trying to streamline the pay run process by reducing input and I apologize for the delayed response. Regrettably, autofill pay run data isn't automatically set after going through the onboarding process. The Base Salary needs to be manually set in the Standard Pay screen first before this will take effect. This is to allow flexibility in setting individual salaries.

     

    To edit 'Standard pay' in MYOB AccountRight:

    1. Open the employee’s card from the Card File command center.
    2. Click on the Payroll Details tab.
    3. Edit the Standard Pay section.
    4. Click OK to save changes.

    Please note, that steps may vary slightly depending on your MYOB AccountRight version.

     

    Let us know if you require any further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve

    • Rampant's avatar
      Rampant
      7 months ago

      Addendum to this: I tested the 'update your details' for a current staff member as advertised using the self-onboarding feature and it reset the Standard Pay to zero.

      You might want to let people know that if they do use this an EOFY detail check for their staff, that they will then need to reconfigure the payroll details.

      • Princess_R's avatar
        Princess_R
        MYOB Moderator
        7 months ago

        Hi Rampant,

         

        Welcome to the Community Forum! It's great to have you join us.

         

        Thank you for conducting this test and sharing your findings. Your observation about the ''update your details'' feature resetting the Standard Pay to zero is crucial. This information will indeed be beneficial to other users who might encounter the same scenario, preventing any inconvenience in the future.

         

        Feel free to post anytime if you need further assistance.

         

        Cheers,

        Princess

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi Erlinda_ ,

     

    Thank you for your post and welcome to the Community Forum. 

     

    We appreciate you flagging this to us. In response to your inquiry, you can add the employee's salary information after sending them their self-onboarding form. This is to ensure that the employee will be paid correctly on their first pay run. Here is what the employee will submit via self-onboarding, and the payroll information you will add. For more information, you can check out this Help Article: Employee self-onboarding.

     

    If you still need assistance with this, or if you have questions and concerns, please feel free to post again. We are happy to help. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards, 

    Cel

     

    • Lazzcorp's avatar
      Lazzcorp
      Experienced User
      9 months ago

      Why does the Base Salary amount not show up automatically in the Standard Pay screen or when trying to do a payrun.

      My new employee has completed the self-onboarding. I have then entered the pay details for the new employee in the Payroll Details/Wages tab & have ticked Base Salary, but nothing appears when I go to process the pay. I have to automatically enter the fortnightly pay. This has never happened before.

      Why doesn't the pay automatically appear?

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