Forum Discussion

Nereida_TBS's avatar
Nereida_TBS
Experienced Cover User
2 years ago
Solved

Employee Self Onboarding Default Super Fund

Our employer's default super fund is not appearing on the Superannuation Standard Choice Form when a new employee does the self onboarding. I'm using Account Right Premier I have the default fund s...
  • Nereida_TBS's avatar
    Nereida_TBS
    2 years ago

    Hi Shella_A 

    Thanks for the follow up. 

    I'm able to correctly allocate the employee's super fund once they have submitted the information.

    My problem is that when an employee does the self-onboarding, the super choice form that is issued to them doesn't have our default super fund pre-populated so they can't choose our default fund.

     

    As a fix I just print a blank one and populate the employer's fund details and manually email it to them and tell them to disregard the one that's sent in the on-boarding process.

Shella_A's avatar
Shella_A
MYOB Moderator
2 years ago

Hi Nereida_TBS,

 

I hope this message finds you well today. I just wanted to follow up if you’re still in need of assistance with your employee's self-onboarding default super fund. We appreciate your patience and understanding in this matter. If you still need assistance with this, please don’t hesitate to reply, as we’re always delighted to assist you further.

 

 

Kind regards,

Shella

Nereida_TBS's avatar
Nereida_TBS
Experienced Cover User
2 years ago

Hi Shella_A 

Thanks for the follow up. 

I'm able to correctly allocate the employee's super fund once they have submitted the information.

My problem is that when an employee does the self-onboarding, the super choice form that is issued to them doesn't have our default super fund pre-populated so they can't choose our default fund.

 

As a fix I just print a blank one and populate the employer's fund details and manually email it to them and tell them to disregard the one that's sent in the on-boarding process.

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