Forum Discussion

Thuggee's avatar
Thuggee
Contributing User
2 months ago

Employee Self-Onboarding issue

I'm having issues with a employee when I send  the invite for self on boarding.

 

I send them the invite MYOB states the employee card has been created and onboarding invite sent.

 

Problem is no card is created no invite is sent I have tried this now several times over a week.

 

This particular employ has 4 "inactive" cards as they have worked for me previously left then come back again (the jobs seasonal).

 

Anyone have any ideas what the problem may be?

2 Replies

  • Thuggee's avatar
    Thuggee
    Contributing User

    anyone choosing to use MYOB Team and self-onboarding should be aware it seems the software is broken if you attempt to onboard someone who has been self-onboarded in the past like we are attempting to do for some seasonal workers it falls over it would be nice if someone from MYOB would chime in on this problem 

  • Thuggee's avatar
    Thuggee
    Contributing User

    Hello Amanda I received your DM problem is I can't work out how to reply is there a trick to doing this?