Forum Discussion

Leighton's avatar
Leighton
Experienced Cover User
5 months ago

Employees Pay Has Bounced Back...........However Super Payment was Successful.

I made a payment to a casual employee, and the payment has since bounced back into our bank account (incorrect account details).  After many attempts I have been unbale to make contact with the emplo...
Genreve_S's avatar
Genreve_S
MYOB Moderator
5 months ago

Hi Leighton, 

 

You’re right, the superannuation payment does complicate things a bit. Because the super has already been paid, reversal won't be an option. Instead, we’ll keep payroll and STP as-is, and tidy up the bank side:

  • You can record the returned wage as a Receive money transaction into a wages/electronic clearing (liability) account, so your reconciliation stays balanced.
  • When you have the correct bank details, you can then re‑pay the employee with a Spend money from the same clearing account.

Regards,
Genreve

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