Forum Discussion

Anthony_RDG's avatar
Anthony_RDG
Experienced User
2 years ago
Solved

Employees using the same super fund

Hi

 

I have set up an employee who is using the same super fund as another employee. When I setup their card and I select the fund already setup in "Payroll Details", and then I press the blue arrow to go into the "Superannuation Fund Information" tab, it does not let me change the member number for the new employee.

 

Do I need to recreate the same fund with a slightly different name to allow a different member number?

 

Thank

Anthony

 

 

 

 

 

 

  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi Anthony_RDG,

     

    Thank you for your post. 

     

    When you are adding super fund details for an employee, you will select the blue dropdown arrow on the right, then enter the member number in the field below:

     

     

    From the details you've provided, it seems like you're adding the membership number in the wrong field. 

     

    Do let me know if you had any further trouble with that. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

3 Replies

Sort By
Replies have been turned off for this discussion
  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Anthony_RDG,

     

    Thank you for your post. 

     

    When you are adding super fund details for an employee, you will select the blue dropdown arrow on the right, then enter the member number in the field below:

     

     

    From the details you've provided, it seems like you're adding the membership number in the wrong field. 

     

    Do let me know if you had any further trouble with that. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Anthony_RDG's avatar
      Anthony_RDG
      Experienced User
      2 years ago

      Thanks Sam

       

      It is confusing as there are two fields for Member Number. The one you show and the one when you click the blue arrow. In the past I had been entering the Member Number in both. I've just deleted it from the one in the blue arrow. Seems that field is redundant. Would be good to delete it if that's the case as it makes things confusing.

       

      I've left the member number in the field you show so let's see if the super payment goes through!

       

      Cheers

      Anthony

       

       

       

       

       

       

       

      • Sam_R's avatar
        Sam_R
        Former Staff
        2 years ago

        Hi Anthony_RDG,

         

        The field you're referring to when you click the blue arrow on the left is asking for the employer membership number, not the employee. If you (the employer) have been given a membership number from the fund, you would enter it into that field. See below:

         

        Generally, employers have not been given an 'Employer membership number' by a fund, or they are unaware they have one, so that field is left empty. 

         

        If you have any further trouble with this, please do reach out.