Forum Discussion

naomi_li's avatar
naomi_li
Contributing Cover User
3 years ago

Entitlement opening balance doesn't match previous month ending balance

Hi There,   We've paid out unused AL leave for a staff in a few payrolls across July to Aug, and YTD AL balance is 0 which is correct, however we just noticed the Aug entitlement report figures are...
naomi_li's avatar
naomi_li
Contributing Cover User
3 years ago

Hi Komal,

 

Thanks for getting back to me. Unfortunately, the Entitlement Summary Report balance shows the same as Detail report (included in the file I uploaded). July balance is correct (opening 115.92, ending 55.92), but August is wrong (opening 115.92, ending 60) which should be opening 55.92 and ending 0. Not sure what is happening here ~

 

Kind Regards,

Naomi Li

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi naomi_li 

Thanks for clarifying, this can happen if the report is being run for a period after leave has been taken but no additional leave has been accrued on that leave category. 

 

If either the Entitlement Summary or Entitlement Detail report is run with a start date before the leave is taken then the report will show correctly. This is something that our teams are aware of and are working on fixing permanently in the coming releases. 

  • naomi_li's avatar
    naomi_li
    Contributing Cover User
    3 years ago

    Hi Komal,

     

    Thanks again for explaining this to me. Hopefully this issue will be resolved soon. 

     

    Kind Regards,

    Naomi Li

     

     

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