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COSMETICLOUNGE's avatar
COSMETICLOUNGE
Contributing User
3 years ago

EOFY DUE TO LATEST ACCOUNTING RIGHT

I upgraded my MYOB accounting Right to version 2022.5.0. Due to glitch with MYOB software, my EFOY gross amount was incorrect. I call MYOB 15 times (more than 13 hours on the phone) before someone a...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi COSMETICLOUNGE 

     

    Thanks for those screenshots. The Payroll register report gets it's data from the employee card>>Pay history so based on those screenshots you haven't entered the Base salary amount into the Pay history.

     

     

     

    Once you have corrected the Pay history check the activity and register reports match. If they do, process a $0 pay with payment date as 30 June to update STP.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

COSMETICLOUNGE's avatar
COSMETICLOUNGE
Contributing User

Hi Tracey,

I restored the MYOB file and fixed the exmployee card and did a $0 pay run for this employee.

 

The issue DID NOT resolve.

 

 

 

 

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi COSMETICLOUNGE 

 

So that I can assist can you please provide detailed information:

 

  • have you moved to STP Phase 2?
  • do the activity and register reports match now?
  • was the payment date for the $0 pay 30 June and was that report accepted?

If the activity and register reports do match now can you send screenshots of the activity detail and Summary of payments reports for that employee. Make sure sensitive information is removed from screenshots prior to posting on the Forum.

  • COSMETICLOUNGE's avatar
    COSMETICLOUNGE
    Contributing User
    3 years ago

    Hi Tracey,

     

    See below:

    • have you moved to STP Phase 2? YES
    • do the activity and register reports match now? No, still NOT matching
    • was the payment date for the $0 pay 30 June and was that report accepted? Yes Accepted
    • COSMETICLOUNGE's avatar
      COSMETICLOUNGE
      Contributing User
      3 years ago

      screen shots attached

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      3 years ago

      Hi COSMETICLOUNGE 

       

      Thanks for those screenshots. The Payroll register report gets it's data from the employee card>>Pay history so based on those screenshots you haven't entered the Base salary amount into the Pay history.

       

       

       

      Once you have corrected the Pay history check the activity and register reports match. If they do, process a $0 pay with payment date as 30 June to update STP.

       

      Please let me know if you need further help.

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      • COSMETICLOUNGE's avatar
        COSMETICLOUNGE
        Contributing User
        3 years ago

        Hi Tracey,

         

        I change the amount manually in pay history and it is all good now.

        Thank you for your help.

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