Forum Discussion

BelindaIreland's avatar
BelindaIreland
Contributing Cover User
3 years ago

EOFY Finalisation report Sent but not Accepted by ATO

Hi, One of our employees has come to us saying their end of year income is not showing up when they try to complete their Tax return.  We did the EOFY finalisation back at the start of August. The ...
Cloud_Mind's avatar
Cloud_Mind
Ultimate Partner
3 years ago

Hi BelindaIreland 

 

Another bookkeeper in my network had a similar issue.   Apparently the issue was that the employee card file had a space in the telephone number.    Check there is no space in the telephone number at the end as well. 

 

Bizarre I know!!

 

Apparently you have to fix this and then do the STP finalisation again.

 

Let us know if this works.