Hi Clarity2,
Thank you for reaching out about finalising your client's STP. To finalise the STPs for the 2023–24 EOFY, it's important to know if your client has moved their payroll data to the new software for the 2023–24 EOFY STPs. If they have, they just need to link MYOB to clear out pay history and finalise. But if they haven't moved the data, they still need to link MYOB to finalise their employees' pay. This means the employees will see two lines on their income statement: one for MYOB and one for the new software.
Feel free to get in touch if you need more help.
Cheers,
Princess