Forum Discussion

Irene99's avatar
Irene99
Contributing Cover User
3 years ago

ETP amount missing in verification report - STP2

Dear Sir/Madam,    I have spoken to more than 10 customer representatives, 1 payroll specialist, and 1 product specialist in the past 2 weeks. The total telephone time may add up to 30 hours while ...
DT's avatar
DT
Experienced Cover User
3 years ago

Hi

MYOB have been aware of this problem since at least 2020 and still haven't fixed it.  I too spent hours last year reversing and re-entering pays.  In the end I was told to just lodge with ATO and it would be OK.  As I was out of time, with no resolution, that's what I did (against my better judgement).

 

Sorry I don't have a solution for you, but it would seem MYOB have done nothing to resolve this issue.

 

 

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