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FrancescoB's avatar
FrancescoB
Contributing User
10 months ago

ETP amounts not showing in STP report

Hi, I just noticed that ETP Taxable and ETP Tax amounts for one employee are not showing in their STP report. This employee has been terminated prior us moving to MYOB, so once we have transitioned ...
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DAH57's avatar
DAH57
Experienced Cover User
10 months ago
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thank you for that, it is lovely to see that members have to solve these problems themselves even though we pay ridiculous fees for a service and MYOB is too busy to help

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report","id":"message:871388","revisionNum":1,"repliesCount":12,"author":{"__ref":"User:user:320238"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:871388"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:871388"},"body@stripHtml({\"truncateLength\":200})":" Hi, I just noticed that ETP Taxable and ETP Tax amounts for one employee are not showing in their STP report. This employee has been terminated prior us moving to MYOB, so once we have transitioned ...","body@stringLength":"599","rawBody":"

Hi,

I just noticed that ETP Taxable and ETP Tax amounts for one employee are not showing in their STP report. This employee has been terminated prior us moving to MYOB, so once we have transitioned to MYOB we put those amounts in their Pay History. I am sure that I have set up the ETP categories correctly in MYOB.

I have tried submitting an adjustment pay with zero amounts and also notifying the ATO about the termination pay, but nothing happened. All other pay categories for this employee are correctly shown

 

I am not sure how to fix this issue. Any help?

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thank you for that, it is lovely to see that members have to solve these problems themselves even though we pay ridiculous fees for a service and MYOB is too busy to help

","body@stringLength":"177","rawBody":"

thank you for that, it is lovely to see that members have to solve these problems themselves even though we pay ridiculous fees for a service and MYOB is too busy to help

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Attached is what my accountant done to fix my issue. I had the wrong tax category. Not sure if this is the exact same problems you are all having but it fixed mine and now i match with the STP verification report.

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Attached is what my accountant done to fix my issue. I had the wrong tax category. Not sure if this is the exact same problems you are all having but it fixed mine and now i match with the STP verification report.

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