Forum Discussion

MarkAcct's avatar
MarkAcct
Contributing User
3 years ago

ETP Not Showing on Verification Report or Summary of Payments

Sooooooooo I have tried everthing MYOB thinks will fix the problem,  I have ran, reversed added and cancelled terminated and reinstaed the termination/emplyment of one employee numerous times and yet...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi MarkAcct 

    Please send me your product serial number and company file name by Private Message, so we can run a script to find out what's causing this.

     

     

    Issue fixed by repair team ^KS

MarkAcct's avatar
MarkAcct
Contributing User

Hi Komel

 

I believe I am in STP1 , as all the Payroll Categories have STP1 and STP2 classification drop down menus.

 

The GL and the payroll reports are all correct.  It is only the verification report and the Individuals Summary of Payments that the ETP is not showing on.

 

 

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

Hi MarkAcct 

Please send me your product serial number and company file name by Private Message, so we can run a script to find out what's causing this.

 

 

Issue fixed by repair team ^KS

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