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JohnRT51's avatar
JohnRT51
Contributing Cover User
3 years ago

finalise and notify the ATO is not showing

I have prepared the 2021 Tax year payroll reporting when I click on the employees to report the "finalise and notify the ATO" option does not appear I don't know if I am doing something wrong. I have...
  • JohnRT51's avatar
    JohnRT51
    3 years ago

    Yes they have now, because I rang MYOB office and waited for two and a half hours for them to tell me that I will not see the panel that says Finalise and notify the ATO but the panel that says "mark as final".

    The ling you gave me shows that there should be a panel for me to click that says "Finalise and Notify the ATO".

JohnRT51's avatar
JohnRT51
Contributing Cover User

I am using MYOB version 2022.1.0 SE and still no luck with the button appearing even after trying everything.

I am trying to do the payroll year 2020-2021

JohnRT51's avatar
JohnRT51
Contributing Cover User
3 years ago

I Rang MYOB customer help at 10.0am to try and resolve the problem the wait time was 58 minutes at 10.54 am still waiting the wait time is now 51 minutes.  

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