Forum Discussion

jfarnaus's avatar
jfarnaus
Member
8 months ago

Fixing STP payrun on MYOB

We have  a client who used to run as a trust. Last year they started operating as a company. They do all their payroll on MYOB. Recently we received a notice from the ATO saying super for the quarter...
jfarnaus's avatar
jfarnaus
Member
8 months ago

What is the best way to check on MYOB if there has been duplicate payrun filing with the ATO?  MyAccount doesnt give me the option to raise a ticket on this issue. 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    8 months ago

    Hi jfarnaus,

     

    To double-check if there's been any duplicate filing with the ATO, have a squiz at your payroll reports—payroll activity, payroll register, and the YTD verification report. Make sure everything’s looking spot-on with no mismatches or duplicate figures. As for raising a support ticket, this link has got you covered with the steps to get it done.

     

    Cheers,

    Princess

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