Flare
Hi I recently decided to look into FLARE as an option for our employees with a bit of hesitation due to fact we are handing out employee information (email). When I read the information it was ment...
Forum Discussion
Hi Itai
Thank you for your reply.
I agree that the interface is badly designed. At no stage did I think that signing into the system to trial it would automatically invite everyone one our employee list, I thought that it would have given me the option to invite people once I was in.
I have just signed in and noticed that two new employees have been automatically added without us requesting this, once again no choice of who is getting these emails as mentioned in the information I looked up before I signed on.
Could you please send me information on how to take FLARE off my company completely.
Kind Regards
Amanda
Hey Amanda.
I'll send you an e-mail to assist your further.
Thanks
Itai
This has happened to me as well. All employees, including closed/terminated and new employees who haven't yet commenced with us were on this list and were sent emails. Not Happy as I was just going in to have a look and I thought I would individually send them not auto bulk send emails to all. I have told my team to ignore the emails from Flare for now. I have disable them all as users but they still got a further email a day later. ???
Hi Tina.
I apologise for the experience you faced. This should be solved now for new users going forward as the messaging was updated on Friday afternoon to be more reflective of the actual action (Invite all employees, or choose who to invite).
In terms of the emails thereafter. Once an employee is invited to Flare, they are actually able to use the app even post termination, as the relationship exists between the employee and Flare. Disabling them as users doesn't prohibit the employee accessing any generic benefits from Flare, but will prohibit them from accessing any custom employer benefits you set up in your admin.
That said, the second reminder email I believe is the last one. They will not receive any marketing communication.
Regards
Itai
