Forum Discussion
I had the same issue with my 1 staff member who Salary sacrifies a small part of their wage. I wasn't sure what was going on but I sent it all to the ATO as I couldn't see any issues. I just noticed my report was accepted...who knows????
Hi everyone
This error is caused by a change in the ATO integrations and is being worked on as a high priority. Processing salary sacrifice pays in the browser was one workaround that resolved the issue for some users. We have since been advised that not sending reports at the time of processing the payrun, then going to the Payroll reporting centre and sending the Not sent reports will allow users to successfully send those payruns. This can be done from the desktop if preferred.
We will update the previously linked post when more information is available.
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