Hi Aquagen
Normally you'd receive an error when trying to reverse a Pay Super transaction that was already reversed, preventing it from being reversed again. However, we did have some rare cases that the file was corrupted to have a pay super transaction reversed twice, in that case the file does need to come in for a repair.
Could you please send me a private message with the following details, so we can check it further for you?
- Serial number
- Company File ID number under Help > About
- Screenshots showing the Pay Super transaction was reversed twice
You can send the message by mouse over my avatar and choose 'Send a message'.
